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Madison Advisors Shares the Value of Outsourcing and Business Resiliency Planning at the IPMA 2022 Educational Conference

June 6, 2022, Colleyville, TX—Madison Advisors—Madison Advisors today announced its vice president of business development and senior analyst, Dan Chevalier, and Mutual of Omaha’s manager of print and mail operations, Amy Bellows, will co-present a general session at the In-Plant Printing and Mailing Association (IPMA) 2022 Educational Conference. The event is being held June 12-16 […]

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The Art and Science of Project Management

By Amber Knight, Senior Project Manager and Analyst There are many roles that require both science and art and I view project management as one of them. The science is the methodology used to manage projects. These methodologies are well documented and provide tools to assist a project manager (PM) throughout the different phases of […]

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DSF ’22 and the Customer Experience

So much about DSF ’22 made it a positive event. The first being that it was an in-person conference. DSF ’22 was one of the first to exit the virtual world and gamble that an in-person event would be well received. And it was. The conference garnered a good mix of enterprise organizations, print service […]

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DSF ’22 and the Customer Experience

By Kemal Carr, President, Madison Advisors So much about DSF ’22 made it a positive event. The first being that it was an in-person conference. DSF ’22 and Xplor were the first to exit the virtual world and gamble that an in-person event would be well received. And it was. The conference garnered a good mix […]

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Madison Advisors Shares New Research on Interactive Personalized Video and its Impact on Customer Communications at DSF ‘22

COLLEYVILLE, TX (March 21, 2022) — Madison Advisors—Madison Advisors today announced its senior analyst, Richard Huff, will be sharing the results of the firm’s recent study on interactive personalized video (IPV) and its impact on an organization’s customer communications management (CCM) strategy at DOCUMENT Strategy Forum (DSF) ’22. The event is being held April 4-6 at the […]

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Invitation to Participate in the Property & Casualty Insurance Multi-client Best Practices Assessment

By Dan Chevalier, VP of Business Development and Senior Analyst Nine out of the top ten P&C insurance organizations continue to print and mail internally. Madison Advisors recently put out a call for participation for P&C companies to participate in a multi-client best practices assessment (BPA). Why? To answer the following critical-to-success questions: 1. As […]

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Amber Knight

Amber Knight Senior Project Manager and Analyst AmberKnight@madison-advisors.com Amber Knight brings a broad base of solid experience leading enterprise-level initiatives through all phases of project implementation. Her experience performing business process analysis utilizing Six Sigma, Lean and blended methodologies offers Madison Advisors’ clients support for improving business processes that result in operational efficiencies. Amber is [...]
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Madison Advisors’ New Study Explores the Personalized Video Landscape

By Rich Huff, Senior Analyst, Madison Advisors Madison Advisors has just completed a market study exploring the emerging interactive personalized video (IPV) landscape. Dynamic video represents the latest expansion in customer communications and should now be considered an important element in any organization’s customer communications management (CCM) strategy. The five participants in this study included […]

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Ready to Look for a Hosted Managed Services Provider?

By Rich Huff, Senior Analyst, Madison Advisors While organizations utilizing customer communications management (CCM) traditionally worked with in-house CCM technology and staff, over the past several years various types of third-party services have developed to take on some or all functions of a company’s CCM operations. And the timing couldn’t be better. In our current […]

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Madison Advisors Publishes New Study on Interactive Personalized Video Solutions

Colleyville, TX (Jan. 20, 2022) – Madison Advisors is pleased to announce the availability of its newest research report, “Interactive Personalized Video Solutions Market Study.” Viewing interactive personalized video (IPV) solutions as the next stage in the evolution of customer communications, Madison Advisors sees opportunities for IPV to grow significantly as more customers opt into […]