By Susan Cotter, Analyst, Madison Advisors
In the quest for greater operational efficiency, many organizations recognize the need to optimize document scanning and capture workflows within their operations. However, before selecting a capture hardware or software solution, it is important to understand your current workflows to avoid the common mistake of selecting technology and then trying to fit your workflow to it. Your workflow processes should align with the desired outcomes for speed and cost reductions in conjunction with selecting the best technology to further those goals.
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