Madison Advisors Events

March 6-9, 2023
Fort Lauderdale, FL

Madison Advisors’ own leading peer-fashioned educational event for professionals who are responsible for creating and managing content, physical and digital communications and strategies to enhance customer experiences. Offers a unique environment that facilitates peer-to-peer sharing, invaluable education and direct networking with industry experts involved in content management, customer communications management (CCM) and customer experience (CX).

The Executive Roundtable focuses on emerging CCM/CX trends that support the critical steps enterprises need to take to ensure they are delivering a compelling experience through each step in the customer journey.

Tuesday, February 7, 2023
Webinar

We will take an in-depth look into the findings of the Best Practices Assessment (BPA) we did with Fiserv. Uncover how Fiserv performed compared against 50 sites and over 700 data points, and why Fiserv is one of the top performers in the industry. Don’t miss this inside look into Fiserv’s operations!

Madison Advisors Speaker: Jeff Weldon
Co-speakers: Teresa Zwiener, VP of Output Solutions for Fiserv; and Bill Larson, VP of Operations Management for Fiserv

Watch the webinar here

September 13-15, 2022
St. Pete Beach, FL

The two-and-a-half-day event will focus on Innovative Strategies to Transform the Customer Experience and brings together end users, analysts, consultants, industry experts, and vendors who will share the best practices and strategies to transform the customer experience.

Madison Advisors speakers: Rich Huff, Senior Analyst, and Dan Chevalier, Vice President of Business Development and Senior Analyst
Session: Closing the Loop – Measuring CX
Tuesday, September 13 at 4:00 p.m. ET

Madison Advisors Speaker: Rich Huff, Senior Analyst
Session: Digital ADF – Manufacturing and Delivering Digital Communications
Wednesday, September 14 at 2:30 p.m. ET

June 12-16, 2022
Buffalo, NY

The IPMA 2022 Educational Conference is the largest in-plant event for all sectors of the in-plant industry – print and mail.

Co-speakers: Dan Chevalier, VP of Business Development and Senior Analyst at Madison Advisors, and Amy Bellows, Manager, Print & Mail Operations at Mutual of Omaha
Session: Outsourcing & Business Resiliency Planning – Why In-Plants should always be planning ahead
Thursday, June 16 at 1:45pm EDT

April 4-6, 2022
Chicago, IL

DOCUMENT Strategy Forum (DSF) is a peer-driven, peer-reviewed and peer-produced educational event for professionals working within Insurance, Financial Services, Government, Healthcare, Utilities and other sectors.

Madison Advisors Speaker: Rich Huff
Session: Improving the Customer Experience with Interactive Personalized Video
Monday, April 4 at 11:10 a.m. CDT

October 20, 2021
Webinar

In this webinar, Madison Advisors and Racami talk about the situations that drive companies to integrate their systems and how to approach these complex projects to achieve the best outcomes.

Madison Advisors speaker: Jeff Weldon
Watch the webinar here

June 22, 2021
Webinar

In this webinar, experts from Quadient and Madison Advisors will discuss ways to manage existing cloud-based CCM applications and tips on managing costs, to ensure the infinite scalability of cloud platforms does not infinitely scale your operational costs as you improve your communications.

Madison Advisors speaker: Jeff Weldon
Watch the webinar here