2019 Madison Advisors CCM Executive Roundtable

March 18-20, 2019
Fort Lauderdale, FL

Join Madison Advisors for its Spring CCM Executive Roundtable, an event that facilitates open interaction between peers to share their CCM journeys and learn from each other.

Register today!


DSF ‘22

April 4-6, 2022
Chicago, IL

DOCUMENT Strategy Forum (DSF) is a peer-driven, peer-reviewed and peer-produced educational event for professionals working within Insurance, Financial Services, Government, Healthcare, Utilities and other sectors.

Madison Advisors Speaker: Rich Huff
Session: Improving the Customer Experience with Interactive Personalized Video
Monday, April 4 at 11:00 a.m. CDT


EFI Connect Users’ Conference

January 18-21, 2022
Las Vegas, NV

This user conference will include interactive sessions, classroom space, networking opportunities and keynote speeches led by industry experts.


DIGIN 2021

December 7-9, 2021
Austin, TX

DIGIN 2021 will gather senior industry leaders to discuss new paradigms and develop strategies and solutions that drive sustainable growth.


XMPie Users Group (XUG) Conference

October 29-November 1, 2021
Orlando, FL

This user conference will cover a wide variety of topics, including business keynotes, partners, technical information, product innovations, business track for ideas and use-cases, a deep-dive workshop and more.



October 12, 2021
Virtual Event

A one-day virtual format geared to covering emerging trends and strategies for customer engagement in a post-pandemic world.



November 16-18, 2021
St. Pete Beach, Florida

XPLOR21 will focus on The Future of Customer Communications and bring together end-users, analysts, consultants, industry experts, and vendors who will share the best practices and trends in the customer communications industry in a casual environment.

Madison Advisors Speaker: Kemal Carr
Session: High Volume Operational Best Practices Assessment and Industry Trends
Tuesday, November 16 at 3:00 p.m. EST

Madison Advisors Panelist: Kemal Carr
Session: XPLOR21 General Session Panel: 20 Months of Turmoil … The Impact of the Pandemic
Wednesday, November 17 at 8:30 a.m. EST

Madison Advisors Speaker: Rich Huff
Session: Handling Preference Management in CCM
Wednesday, November 17 at 2:00 p.m. EST


Systems Integration Is the Gas That Fuels Growth: An Interactive Discussion with Real World Examples

October 20, 2021

In this webinar, Madison Advisors and Racami talk about the situations that drive companies to integrate their systems and how to approach these complex projects to achieve the best outcomes.

Madison Advisors speaker: Jeff Weldon
Wednesday, October 20 at 1:00 p.m. EST


Understanding the Business Impacts of Your Cloud-Based CCM

June 22, 2021

In this webinar, experts from Quadient and Madison Advisors will discuss ways to manage existing cloud-based CCM applications and tips on managing costs, to ensure the infinite scalability of cloud platforms does not infinitely scale your operational costs as you improve your communications..

Madison Advisors speaker: Jeff Weldon
Tuesday, June 22 at 1:00 p.m. EST


IPMA 2021 Virtual Conference and Vendor Fair

June 7-18, 2021
Virtual Event

IPMA is a place where you can share, learn and obtain resources for your In-Plant in a non-competitive environment.

Speakers: Dan Chevalier of Madison Advisors co-presenting with Amy Bellows and Greg Wyatt of Mutual of Omaha Insurance Company
Session: To Be or Not To Be Outsourced
Wednesday, June 9 at 10:15 a.m. EST


Customer Communications Virtual Summit

May 5, 2021
Virtual Event

This free, virtual, full day event will feature engaging thought leadership sessions, demonstrations, virtual exhibit booths and live networking opportunities to help you stay on top of the latest in Enterprise Output Management, eDelivery & Content Services and Document Accessibility.

Madison Advisors speaker: Kemal Carr
Session: The New Post-COVID 2021 Normal: 11 Lasting Changes that will Impact Your Business
Wednesday, May 5 at 1:15 p.m. EST


Webinar: State of the Market in Technology and Production Outsourcing

March 10, 2021
Virtual Event

This webinar will look at the trends in customer communications and provide a view on how there is an opportunity for collaboration and partnering.

Madison Advisors speakers: Kemal Carr & Dan Chevalier
Wednesday, March 10 at 2:30 p.m. EST


Analyst Inside Look: Post Composition and General Industry Trends

February 3, 2021
Virtual Event

Madison Advisors will to provide an update on its latest research on the topics of Post Composition and other general industry trends.

Madison Advisors speakers: Kemal Carr & Keith Woedy
Wednesday, February 3 at 1:00 p.m. EST



September 29, October 1, 6, & 8, 2020
Virtual Event

The virtual conference features several areas of focus, each with a unique blend of general and breakout sessions that address best practices and processes driving the CCM industry.

Madison Advisors keynote speaker: Gina Ferrara
Session: USPS Informed Platform: Increase Customer Engagement and Improve CX
Thursday, October 1 at 1:00 p.m. EST


The Solimar Virtual User Conference 2020

September 22-24, 2020
Virtual Event

At this live virtual event, attendees will participate in exciting and interactive sessions presented by industry analysts, Solimar president along with many of esteemed members of our Solimar Customer Advisory Council (CAC).

Madison Advisors keynote speakers: Kemal Carr & Keith Woedy
Session: Keynote: Post-Composition Evolved!
Thursday, September 24 at 11:00 a.m. EST


BlueCrest #Insights Forum

September 24, 2020
Virtual Event

This virtual event will offer multiple insights to help businesses make sense of the now and get inspired for tomorrow by looking for new opportunities and revenue streams.

Madison Advisors keynote speakers: Kemal Carr & Keith Woedy
Session: Physical and digital communications – better together
Thursday, September 24 at 1:00 p.m. EST


FORUM Output Management

June 18, 2020
Online Conference

FORUM Output Management is a digital event that will feature exclusive content and innovative discussions about shaping the change to modern output management in time of the COVID-19 pandemic.

Madison Advisors keynote speaker: Gina Ferrara
Session: Keynote: Sharpen Your Focus on Digital without Clouding Your Vision on Customer Experience (CX)
Thursday, June 18 at 7:40 a.m. EST