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Services
- Column 1
  - Advisory Services
    
    optiMA
    
    A modular single or full-step approach for optimizing CCM
    
    Client-directed Custom Consulting
    
    High-impact consulting services along with solution deployment and professional services
    
    Directed Presentations & Webinars
    
    On-trend presentations and keynote addresses for many different types of industries and organizations
- Column 2
  - Best Practices Assessment
    
    Comprehensive study designed to view how a company aligns with customer expectations
- Column 3
  - Continuous Advisory Services
    
    Concierge Consulting
    
    An essential tool for maximizing efficiency, profitability and keeping up with important industry trends
    
    Research Resources
    
    Ongoing research and content support services
    
    Go To Market Support
    
    For Service and Technology Providers seeking to become a trusted partner in the Customer Communications Management (CCM) space
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Recent Posts

Vendor Transition and Migration – Customer Onboarding Best Practices
Expect the Unexpected – Evaluating Your Disaster Recovery Strategy
Wrangling Customer Data
Improving Customer Communications with Artificial Intelligence

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Over the past two decades, Madison Advisors industry-neutral expertise enables enterprise organizations, service providers and technology providers to achieve their strategic objectives around today’s evolving Customer Communications Management (CCM) requirements.

Latest News and Blog

Vendor Transition and Migration – Customer Onboarding Best Practices
September 15, 2023
Expect the Unexpected – Evaluating Your Disaster Recovery Strategy
September 1, 2023
Wrangling Customer Data
August 22, 2023

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Madison Advisors
PO BOX 369
Colleyville, TX 76034
Phone: (817) 684-7545
Fax: (817) 684-7544
info@madison-advisors.com

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