Advisory Services

optiMA

A modular single or full-step approach for optimizing CCM

Client-directed Custom Consulting

High-impact consulting services along with solution deployment and professional services

Directed Presentations & Webinars

On-trend presentations and keynote addresses for many different types of industries and organizations

Best Practices Assessment

Comprehensive study designed to view how a company aligns with customer expectations

Continuous Advisory Services

Concierge Consulting

An essential tool for maximizing efficiency, profitability and keeping up with important industry trends

Research Resources

Ongoing research and content support services

Go To Market Support

For Service and Technology Providers seeking to become a trusted partner in the Customer Communications Management (CCM) space