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FIS Touch-CX Managed Services for Customer Communications Management, August 2021




Over the past several years, Madison Advisors has seen an increased need for enterprise organizations’ IT departments to respond quickly to digital transformation initiatives to meet changing market conditions—this includes outsourcing non-core competencies, such as customer communications management (CCM). The technology and operational costs needed to support an efficient omni-channel CCM strategy can be staggering for organizations. It requires perishable, specialized skills that IT groups do not typically focus on maintaining.

Over the past two decades, Madison Advisors' industry-neutral expertise enables enterprise organizations, service providers and technology providers to achieve their strategic objectives around today’s evolving customer communications management (CCM) requirements.
Madison Advisors
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Phone: (817) 684-7545
Fax: (817) 684-7544info@madison-advisors.com

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