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Going Beyond Technology: Racami Plays Key Role in Successful Client Onboarding




In 1982, IC Group had its humble beginnings by providing local financial institutions with marketing and secure check printing services. Fast forward more than three decades later, IC Group, based in Salt Lake City, has grown into a successful provider of digital and commercial print and marketing technology solutions that support customer interactions across multiple channels. By constantly striving for excellence, embracing their value proposition of “PEOPLE, TECHNOLOGY, SOLUTIONS” and employing a “whatever it takes” approach, IC Group ensures that it consistently exceeds customer expectations and implements new technology to meet challenges head-on. When IC Group was awarded the transactional print and mail business for a new client in the healthcare industry, meeting the challenge of onboarding their client’s work was par for the course.

Over the past two decades, Madison Advisors' industry-neutral expertise enables enterprise organizations, service providers and technology providers to achieve their strategic objectives around today’s evolving customer communications management (CCM) requirements.
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