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By Kemal Carr, President, Madison Advisors
Early announcements of Ricoh’s INTERACT 2018 conference, held June 18–21 at the Westin Hotel, Westminster, Colo., near Ricoh’s Boulder plant, promised to be bigger and better this year, and it delivered in several ways. Now in its eighth year, the biggest change for this event was that it brought multiple Ricoh product groups together: wide-format, continuous feed, cut-sheet and software and services. All of these groups previously held their own customer events, but now share a single forum, signaling the ongoing convergence of technologies within the industry and across all segments.
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