Service Provider Market Pricing Study (2014)




The outsourced transactional print market is under intense price pressure. Service providers, focused primarily on print, must compete with other service providers as well as adapt to the growing transition to electronic delivery. While many core applications, such as statements and policies, resist transition to electronic media, many of the ancillary applications that provided higher profit margins for print service providers have diminished due to higher electronic delivery adoption rates. As service providers transition to multi-channel delivery models, differing pricing models are emerging for electronic services.


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