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Cloud Impact On CCM Offerings Study (2013)




Madison Advisors has recently completed a study of cloud delivery strategies in the Customer Communications Management (CCM) marketplace. Madison Advisors assessed overall cloud delivery market trends, as well as the strategies, solutions and core capabilities for cloud-based delivery among eight participant companies in the CCM solutions delivery market. A summary of the companies participating in this study is shown below and on the following page:

Over the past two decades, Madison Advisors' industry-neutral expertise enables enterprise organizations, service providers and technology providers to achieve their strategic objectives around today’s evolving customer communications management (CCM) requirements.
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