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Service Provider Multi-Channel Market Study (2011)




Multi-Channel delivery of customer communications has radically and irreversibly changed the Service Provider landscape, as the struggle for market dominance and, ultimately, survival depends on establishing a beachhead in this new growth market. Evolving delivery platforms are changing production methods and processes, slashing costs significantly, and enabling ultra high quality, security, and delivery compliance.

Over the past two decades, Madison Advisors' industry-neutral expertise enables enterprise organizations, service providers and technology providers to achieve their strategic objectives around today’s evolving customer communications management (CCM) requirements.
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