To meet the ever-evolving standard for customer experience, it’s important to accelerate your efforts wherever your company is in the journey. READ MORE
Especially with telematics in auto insurance, many carriers (including USAA) have launched systems offering policyholders more features and convenience in return for disclosing more personal information.. READ MORE
By Richard Huff Organizations collect and store personal customer data for a wide range of purposes, including marketing, fraud prevention, and identity verification. As a result of the public’s concern over how their personal data is used and shared, regulations have propagated at state and federal levels to establish consumers’ data privacy rights. Organizations must […]
